Emotional labor takes its toll on tourism workers
The emotional cost of a customer-facing job—or emotional labor—puts a heavy burden on tourism resort workers, according to a new study.
The emotional cost of a customer-facing job—or emotional labor—puts a heavy burden on tourism resort workers, according to a new study.
Social Sciences
Mar 10, 2022
0
42
Significant societal and political transitions, such as Brexit, can impact employee wellbeing—although not necessarily in the ways that might be expected. Researchers based at Johannes Gutenberg University Mainz (JGU), ...
Social Sciences
Mar 3, 2022
0
2
Prisoners who are incarcerated in buildings located in green areas are less likely to engage in self-harming or violent behaviors, new research shows.
Social Sciences
Jan 13, 2022
0
4
Children need help to recover from the disruption COVID has brought to their schooling. Much of the focus—and government funding—has been on academic catch-up. Some schools are beginning to trial adding an hour to the ...
Social Sciences
Jan 11, 2022
0
10
A new theoretical contribution to the research literature published in the International Journal of Business Excellence looks at workplace "forgiveness" and employee wellbeing and happiness. The analysis of the various factors ...
Social Sciences
Dec 15, 2021
0
26
New research involving Nottingham Trent University (NTU) has found that during periods of limited face-to-face contact, such as that experienced by most people during COVID-19 lockdowns, digital contact is particularly harmful ...
Social Sciences
Dec 9, 2021
0
33
Programmes aimed at supporting employees' health and wellbeing can also benefit their social relationships and reduce bullying, according to a new study published today.
Economics & Business
Nov 19, 2021
0
9
There can be "trade-offs" between increasing human wellbeing and improving the resilience of societies and ecosystems, researchers say.
Environment
Oct 28, 2021
1
28
National Curriculum Key Stage 2 tests taken by 10- and 11-year-old children in England to assess progress in English and Mathematics do not seem to affect children's wellbeing, according to new UCL-led research.
Education
Sep 24, 2021
0
9
Unemployment levels will be an important test of the economic impact of COVID-19. Some sectors have seen employees furloughed en masse, and the longer-term effect on businesses could mean that many lose their jobs permanently.
Economics & Business
Sep 14, 2021
0
4