Criticism with care is more persuasive, finds study

When unethical behavior is criticized, demands are often met with defensiveness and denial. How can we overcome this reaction? New research from the University of Zurich demonstrates that criticism is more persuasive when ...

Study finds empowering workers can backfire

There is an increasing body of work demonstrating the benefits of empowering workers, but a new study finds that efforts to empower employees need to be coupled with efforts that allow those employees to do their jobs well. ...

How making an accusation makes you seem more trustworthy

Making an accusation about unethical business practices undermines trust in the accused and enhances trust in the accuser, but only if the accusation is made in good faith, according to new research led by Jessica Kennedy, ...

When brands tempt us to lie, cheat and steal

While many people consider themselves generally moral and honest, even the most upstanding citizens will likely become willing to lie, cheat and steal under certain circumstances, according to evidence from a new study in ...

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