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Stock running low? Consumers want to know

Retailers can reduce the number of incidents where they run out of certain products—known as stockouts—by telling shoppers supply is low, a strategy that can help retain customers over the long term, according to new ...

The pandemic, online shopping, and the shift towards 're-commerce'

We live in a digital age where online shopping is more popular than ever. Sitting in the comfort of one's home and browsing a seemingly endless amount of goods has certainly made our lives easier. Everything's merely a click ...

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Online shopping

Online shopping is the process consumers go through to purchase products or services over the Internet. An online shop, eshop, e-store, internet shop, webshop, webstore, online store, or virtual store evokes the physical analogy of buying products or services at a bricks-and-mortar retailer or in a shopping mall.

The metaphor of an online catalog is also used, by analogy with mail order catalogs. All types of stores have retail web sites, including those that do and do not also have physical storefronts and paper catalogs. Online shopping is a type of electronic commerce used for business-to-business (B2B) and business-to-consumer (B2C) transactions.

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