Pants on fire: When consumers lie to service providers

Is honesty the best policy? According to a new study in the Journal of Consumer Research, consumers who lie during a service encounter are more satisfied than truth tellers when they get what they want.

UB team's software is set to eyeball liars

(PhysOrg.com) -- A study team at the University of Buffalo, State University of New York, is working on video analysis software to analyze eye movements to spot liars. So far, they say their results show that their software ...